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Volume 03 - Issue 03 (March 2019)


Title: The Influence of Total Quality Management and Occupational Health and Safety on Operational Performance at PT. BS
Authors: Mawih, Niken Sulistyowati
Source: International Journal of Latest Research in Engineering and Management, pp 01 - 05, Vol 03 - No. 03, 2019
Abstract: The aim of this research is to examine the effect of total quality management (TQM) and Occupational Health and Safety (OHS) on PT. BS's operational performance. The data used is the primary data obtained through questionnaires prepared with closed questions and the scale used is semantic differential. The research type was associative causal with quantitative approach, the sample used was 220 samples to meet the requirement of maximum likelihood estimation (ML) regression, structural equation modeling (SEM) developed in this research and regression analysis using AMOS computer program. This study founded that TQM implementation has a positive influence on the operational performance of the company as well as the implementation of OHS has a positive influence on the company's operational performance if in its implementation, the company builds a good understanding and done consistently.
Keywords: TQM, OHS ,Operational Performance, Causal Associative, ML, SEM - AMOS.
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